The Complete Guide to Switching Dairy Supplier: How to Join Freshways
Switching dairy supplier doesn’t have to be difficult. Whether you run a café, corner shop, convenience store, restaurant or other food business, choosing the right wholesale dairy partner can improve your margins, product quality and delivery reliability. This step-by-step guide explains exactly what happens when you switch to Freshways and how we make the process quick and simple for new customers.
Why Switch Dairy Supplier
Many businesses switch dairy suppliers to secure better pricing, fresher locally sourced products, reliable daily deliveries and easier account management. Freshways supplies not just fresh milk but a full range of essential products including bread, eggs, cheese and alternative milks. By working with a single supplier, you can simplify ordering and keep your shelves stocked with products customers want.
Step 1: Customer Onboarding
The first step starts when you decide to join Freshways. You complete the online form with your business and bank details so Direct Debit can be set up securely. Your details are automatically sent to our onboarding team. The enquiry is assigned to the correct sales representative based on your shop’s location. Having all your details ready speeds up the switching process and helps get your deliveries started quickly.
Step 2: Sales Engagement
Once your form is submitted, your local sales representative contacts you directly to discuss your product requirements, agree on pricing and coordinate with the depot manager to confirm delivery rounds. This ensures your business is added to the most efficient route and everything is agreed before your account goes live.
Step 3: Account Setup and First Order
After pricing and delivery are agreed, the MDM team enters your details into the Roundsman system. Your online ordering account is created and you receive your login details. You can start placing orders online. From this point you’ll receive regular deliveries of milk, bread, eggs, cheese and alternative milks from Freshways.
How Long the Switching Process Takes
Most new customers are fully set up within a few working days. The process is designed to minimise delays so your business can receive its first delivery as soon as possible.
What You’ll Need to Switch
You’ll need basic business information such as name, address and contact details, bank details for Direct Debit and your product requirements including volumes, delivery schedule and product types.
Benefits of Switching to Freshways
Local and reliable deliveries across the UK. Competitive wholesale pricing. Flexible order management. A wide product range including milk, bread, eggs, cheese and plant-based alternatives. Dedicated customer support. A trusted name in British dairy and food supply.
Switch to Freshways Today
Switching supplier is straightforward. Complete the online form and our team will handle everything from pricing to delivery route setup so you can start receiving regular deliveries fast. Start your switch here
